A coming major advance in computer technology is a form of context awareness known as Socially Enabled Services or SENS, which refers to mobile devices that can anticipate user needs, such as advising the best routes to take on [See the full post…]

Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform across virtually [See the full post…]

As a concept, “unified communications” has been around for awhile. It can mean anything from bringing all business communications into a single, seamless user experience to bringing global collaboration and conferencing technologies onto the same basic platform as traditional voice [See the full post…]

Learn how Verizon Business’ application content management service is helping customers, such as the Welsh Assembly Government, quickly, securely and easily update online content through a simple and intuitive Web interface. In this podcast, Arjan Van Proosdij, senior product marketing [See the full post…]

Collaborative technologies ranging from conferencing, voice-over-Internet protocol and mobility offer large-business and government customers around the globe the opportunity to reduce costs, enhance employee productivity, streamline business processes and decision making and strengthen eco-friendly initiatives. Featuring comments from Verizon’s Denny [See the full post…]

Unified communications options all compete to lower costs, increase productivity and improve customer service. When it comes to customers – improving response times and quality – businesses all have to earn customer loyalty. In this podcast, Siemens’ Martin Northend discusses [See the full post…]

As high definition video conferencing takes hold in the enterprise, it improves communication in clear ways, as well as in some subtle ones. The impact on the boardroom is one thing: groups and executives now come together for effective virtual [See the full post…]

Facing the daunting challenge of keeping 31,000 students and 12,000 faculty and staff informed during events that potentially threaten campus safety, the University of Pittsburgh turned to Verizon Business to deploy an automated notification service. Jinx Walton, director of computing [See the full post…]

MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this German language podcast, Marcus Birkl, vice president with Siemens Enterprise Communications, discusses the impacts [See the full post…]

MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this podcast, Luc Roy, vice president with Siemens Enterprise Communications, discusses the impacts and challenges [See the full post…]

Verizon Business is expanding its Managed WAN Optimization Services portfolio to help improve the performance of widely used business applications such as enterprise resource planning, customer relationship management and collaboration tools to users around the globe. Verizon Managed WAN Optimization [See the full post…]

Unified communications and collaboration (UC&C) – the integration of business telephony and information technology (IT) applications – enables corporate users to communicate more effectively and collaborate more easily. Yet, many global enterprises are challenged by the complexities of moving to [See the full post…]

School districts across the nation are upgrading legacy networks to converged Internet protocol (IP) networks, paving the way for the introduction of new advanced capabilities, such as voice-over-IP and distance learning. Designed to enhance the learning experience and access to [See the full post…]

The 2008 Digital States Survey, conducted by the Center for Digital Government and sponsored by Verizon Business, highlights how state governments across the United States use technology to serve constituents and streamline operations. Based on responses from state officials, the [See the full post…]

Thing5, a leading provider of software-based messaging services to the hospitality industry, is leveraging Verizon Business’ IP networking to offer cost-effective and reliable services via software-as-a-service (SaaS) to hospitality chains such as Extended Stay Hotels, La Quinta and LXR Luxury [See the full post…]

So you’ve gone wireless. Now think about where you can go, and what you can do, now that you’re not tethered to the wall. We ventured out to hot spots in San Francisco, to check out mobility in action, and [See the full post…]

Few enterprises understand the benefits and challenges of global collaboration better than TANDBERG, a leading provider of telepresence, high-definition video conferencing and mobile video products. In this podcast, Rick Snyder, president of TANDBERG Americas, discusses his firm’s decision to deploy [See the full post…]

CIOs are faced with a wide range of opportunities and challenges. Verizon Business recently interviewed several information technology (IT) professionals about the most-pressing IT challenges facing their organizations and this podcast features highlights of their responses. Representing a broad mix [See the full post…]

A recent Verizon Business and IR Magazine study shows that 87 percent of investor relations professionals believe that companies can improve long-term shareholder value through better carbon management, and that communications technologies can help achieve overall corporate social responsibility goals. [See the full post…]

Effective collaboration is critical to the success of large businesses and a key challenge for information technology executives. A new managed service now available from Verizon Business – Verizon Managed Wireless LAN Service – enables business and government entities to [See the full post…]

At the Intel Developer Forum in San Francisco’s Moscone Center, “Brain Bowl” was an opening night celebration where local and international media got to meet Intel execs and compete in the game of hi-tech trivia hosted by KPIX-TV San Francisco [See the full post…]

With sophisticated hackers at large worldwide, and volumes of mission-critical data riding on corporate networks, Internet security threats pose more of a risk than ever before for large business and government customers. This podcast discusses how enterprises can protect networks [See the full post…]

Emergency management personnel require seamless communications during times of crisis to rapidly coordinate assessment of and response to natural disasters and man-made events. Up until now, direct communications between federal, state and local first responders has been challenging due to [See the full post…]

Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and [See the full post…]

Learn how three diverse organizations – Plateau Systems, EquiLend, COOP Systems – outsource their IT needs to meet critical business objectives, including driving revenue, expanding globally, and better serving their customers. This video podcast features Shelly Heiden, executive vice [See the full post…]