As a concept, “unified communications” has been around for awhile. It can mean anything from bringing all business communications into a single, seamless user experience to bringing global collaboration and conferencing technologies onto the same basic platform as traditional voice [See the full post…]

Collaborative technologies ranging from conferencing, voice-over-Internet protocol and mobility offer large-business and government customers around the globe the opportunity to reduce costs, enhance employee productivity, streamline business processes and decision making and strengthen eco-friendly initiatives. Featuring comments from Verizon’s Denny [See the full post…]

Unified communications options all compete to lower costs, increase productivity and improve customer service. When it comes to customers – improving response times and quality – businesses all have to earn customer loyalty. In this podcast, Siemens’ Martin Northend discusses [See the full post…]

Unified communications and collaboration (UC&C) – the integration of business telephony and information technology (IT) applications – enables corporate users to communicate more effectively and collaborate more easily. Yet, many global enterprises are challenged by the complexities of moving to [See the full post…]