Verizon Business Adds Open Hosted Speech Services to Contact Center Portfolio

July 9th, 2008 |
Image for FaceBook

Share this post:
Facebook | Twitter | Google+ | LinkedIn | Pinterest | Reddit | Email
This post can be linked to directly with the following short URL:

The audio player code can be copied in different sizes:
144p, 240p, 360p, 480p, 540p, Other

The audio player code can be used without the image as follows:

This audio file can be linked to by copying the following URL:

Right/Ctrl-click to download the audio file.
Connected Social Media - iTunes | Spotify | Google | Stitcher | TuneIn | Twitter | RSS Feed | Email

Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and scalability associated with a hosted solution. In this podcast, Tom Smith, senior product manager of IVR and speech services for Verizon Business, discusses how customers can now manage their own contact center applications and take advantage of Verizon Business’ award-winning hosted speech platform. Smith also discusses how OHSS can be an integral part of a comprehensive contact center strategy.

Tags: , , ,
Posted in: Corporate, Verizon Business