In this audio event we speak with Craig Le Clair of Forrester Research, co-author of The Forrester Wave: Business Process Management for Document Processes, Q3 2007 report. Craig discusses Forrester’s definition of Business Process Management and BPM Suites, document-intensive types [See the full post…]

Charlene Li is a senior analyst at Forrester Research on social media and related technologies. She talks about some of the mistakes big brands are making on social network platforms such as Facebook, and the challenges they face. From the [See the full post…]

Facebook is the future. This is according to many analysts and Web experts. Jeremiah Owyang, an analyst with Forrester Research, believes in the power of Facebook. Jeremiah tells Marketing Voices’ Jennifer Jones how the site works, and how communities [See the full post…]

The challenges facing your organization’s contact center are greater and more complex than ever. In this podcast we talk with Elizabeth Herrell of Forrester Research and Chuck Weston of Qwest about how to apply effective planning and management to optimize [See the full post…]

On this podcast, a discussion with Forrester Research Vice President Charlene Li. Her studies focus on consumer search, social computing, consumer search and more. This is a follow-up to an earlier panel on business and its approach to social computing [See the full post…]

“What would you want to give to your audience?” asked Charlene Li of companies who are using blogging as a marketing tool. The Forrester Research analyst spoke on a panel about corporate blogging at the AlwaysOn Stanford Summit on the [See the full post…]

MENLO PARK, June 29, 2006 (PodTech News) — A ‘net neutrality’ amendment to a Telecom bill was rejected by the U.S. Senate Commerce, Science and Transportation Committee late Wednesday in a tie vote. Both sides of the net neutrality debate [See the full post…]

MENLO PARK, May 30, 2006 (Podtech News) ­- Allen Weiner of Gartner and Shar Van Boskirk of Forrester Research are keeping tabs on the recent spate of Internet portal/E-commerce partnerships. Yahoo announced last week it has teamed up with Ebay [See the full post…]