Maximizing Hosted Contact Center Solutions

November 20th, 2007
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Contact centers underpin the customer service strategies of a broad range of global enterprises. Enterprises should carefully the decision to use a hosted approach versus a premises-based approach and base vendor selection on the ability to offer scalability, expert implementation and a broad service portfolio. Learn how Verizon Business can meet the contact center requirements of a broad range of enterprises with Lori Anne Pollock, Group Product Marketing Manager – Contact Center Solutions, Verizon Business.

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  1. September 12th, 2008 at 05:06 | #1

    Great piece of information. Thanks for sharing.

  2. September 26th, 2009 at 03:01 | #2

    Hi, i was searching for the same solution about Hosted Contact Center. Thanks, you cleared up some things for me.

  3. September 26th, 2009 at 03:02 | #3

    Hi, i was searching for the same solution about Hosted Contact Center. Thanks, you cleared up some things for me.
    .-= Hosted Call Center´s last blog ..Inbound Call Center =-.

  4. February 25th, 2010 at 05:48 | #4

    You are absolutely right. It is very important for companies to do proper research before outsourcing call centers to ensure quality services and proper representation of their company name.

  1. November 20th, 2007 at 19:15 | #1