The challenges facing your organization’s contact center are greater and more complex than ever. In this podcast we talk with Elizabeth Herrell of Forrester Research and Chuck Weston of Qwest about how to apply effective planning and management to optimize [See the full post…]

In this first of two podcasts we talk with Susan Andersen, director of product marketing for voice management solutions at CA. As more organizations migrate to IP telephony and Voice Over IP, they need to manage the convergence of voice [See the full post…]

The crowds at the NETGEAR booth have been large and enthusiastic. PodTech’s Paul Lancour grabbed Prasad Shroff for a few minutes to talk about the Skype phone that NETGEAR introduced at this year’s CES. Click here for transcript.

The latest models from Nokia go well beyond your Grandma’s cell phone. Still camera, movie camera, GPS, navigator, credit card, blow dryer…. OK, they didn’t mention the blow dryer. Oh, and you can still make a phone call with it. [See the full post…]

Frank Buytendijk, vice president for corporate strategy at Hyperion, examines the changing demands on the CIO. He finds that the current fast-paced, solutions-oriented climate can make if difficult to get a clear picture of the underlying dilemmas. In this first [See the full post…]

SAN FRANCISCO, January 4, 2007 (PodTech News) — As MacWorld approaches, it’s time to take stock of the rumors that have been building up. There are a few worth noting, though some Apple-watchers are impressed with the company’s improved ability [See the full post…]

SAN FRANCISCO, January 3, 2007 (PodTech News) — The finalized merger of BellSouth and AT&T included an unprecedented agreement with serious implications for network neutrality. Also, security issues set the year off to a jittery start, with a short-lived malware [See the full post…]

This fourth in the series of podcasts from WebEx features a conversation with Bill Appleton, chief technical officer and founder of Dream Factory. His background as a developer gives him unique insights into the world of on-demand software, and he [See the full post…]

SAN FRANCISCO, December 30, 2006 (PodTech News) — Do you think 2007 will be an even BIGGER year for blogs? Are you already thinking ahead to what lies beyond the release of Microsoft VISTA? Well, you may want to rethink [See the full post…]

SAN FRANCISCO, December 29, 2006 (PodTech News) — Robert Scoble was invited by Senator John Edwards’s campaign team to join the Senator, his staff, other “social media” representatives and the more traditional press corps for the first few days of [See the full post…]

SAN FRANCISCO, December 24, 2006 (PodTech News) — Former Vice President Al Gore addressed a large crowd of earth scientists and journalists gathered in San Francisco for the American Geophysical Union‘s fall conference on December 14th. Perhaps because he was [See the full post…]

SAN FRANCISCO, December 22, 2006 (PodTech News) — The Nintendo Wii has had a fairly successful rollout, even though it continues to be plagued by problems with the “Wiimote” controller. The problem is now taking the gamemaker to court. Another [See the full post…]

SAN FRANCISCO, December 21, 2006 (PodTech News) — The Federal Communications Commission took a step toward deregulation of video franchises. Good news for the telephone companies, and just in time for Christmas. Also, liquid lenses may finally be coming to [See the full post…]

SAN FRANCISCO, December 20, 2006 (PodTech News) — Researchers have been working with an series of images to reveal what might be some of the oldest matter in the universe. Meanwhile, closer to home, Sony has settled in the case [See the full post…]

SAN FRANCISCO, December 19, 2006 (PodTech News) — Google and NASA are working together to bring the virtual astronaut experience to a computer near you. The William and Flora Hewlett Foundation and the Bill and Melinda Gates Foundation are working [See the full post…]

In the third in a series of podcasts from WebEx, we speak with SugarCRM co-founder and CEO John Roberts. After a career working on proprietary customer relationship management systems, John developed some strong ideas about open source software. He’s putting [See the full post…]

So you realize your IT Department needs to upgrade its service availability plan. Where do you start? In this second podcast from Sarah Meyer, solution director for service availability at CA, we find out that there is a method to [See the full post…]

SAN FRANCISCO, December 16, 2006 (PodTech News) — Predicting extreme weather, like Hurricanes, has come a long way with the help of remote control devices. That same technology, or a version of it, has proven an unprecedented success through NASA’s [See the full post…]

IT departments’ work is increasing in complexity at the same time those departments are becoming more vital to every aspect of an organization’s operations. In this first in a series of podcasts, Sarah Meyer, solution director for service availability at [See the full post…]

In this second in the series of podcasts from WebEx, we hear from Brian Curry, vice president of business services at AOL. He talks about how instant messaging has made it’s way into the workplace, and how it is becoming [See the full post…]

Becky Robertson is The Road Warrior, a stay-at-home mom in Georgia until she decided to get into real estate. To do so, she went high tech, and created an office for herself in her BMW 740. Becky is featured in [See the full post…]

Mash-ups, micro-apps, real time collaboration – there’s a revolution going on in how knowledge workers maximize flexibility and productivity. This series of podcasts turns to IT and business leaders to discuss the latest trends in on-demand business. In this first [See the full post…]

The PRSA Silicon Valley chapter of PRSA (Public Relations Society of America) announces a Tech Media Influencer event, “Media Predictions 2007.” Listen to the all-star media panel that met in the heart of Silicon Valley on December 1, 2006, looked [See the full post…]

CA is in the business of helping IT organizations develop and deliver on a clear vision for the management of their complex IT environments. CA is hosting a podcast series targeted to the IT executive called Because Your Business Can’t [See the full post…]

Marketers need to understand that the mobile channel is unique, with unique opportunities. Consumers need to change their behavior around their mobile devices to open up some of these possibilities. What does this mean for the future of mobile? Charles [See the full post…]