IT Best Practices: Intel IT implemented a proactive problem management process based on analysis of objective, largely system-generated data from client PCs across our worldwide environment. Using this approach, we have increased client stability by reducing the number of blue [See the full post…]

IT Best Practices: By actively managing Intel’s PC fleet as a strategic asset, Intel IT has consistently decreased total cost of ownership (TCO) for PCs, achieving a 67 percent reduction since 1995. Because PC acquisition costs typically account for only [See the full post…]

IT Best Practices: IT cloud computing is a significant trend with the potential to increase IT business agility and lower costs. Today, however, security risks, immature technology, and other concerns prevent widespread enterprise adoption of external clouds. Intel IT is [See the full post…]

IT Best Practices: As part of our cloud computing strategy, Intel IT has been opportunistically taking advantage of external offerings of software as a service (SaaS) applications. To prepare for broader SaaS adoption, we designed a SaaS architecture that will [See the full post…]

IT Best Practices: To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings. In [See the full post…]

IT Best Practices: Intel IT is implementing an enterprise-wide social computing platform that combines professional networking tools with social media such as wikis and blogs, and integrates with existing enterprise software. Our goal is to transform collaboration across Intel, addressing [See the full post…]

IT Business Value: Intel IT has developed a threat agent risk assessment (TARA) methodology that distills the immense number of possible information security attacks into a digest of only those exposures most likely to occur. This methodology identifies threat agents [See the full post…]

IT Best Practices: To minimize the threat posed by malicious software, or malware, making its way into the enterprise, Intel IT has established a process that actively seeks to identify and take action against the malware before it reaches Intel’s [See the full post…]

IT Efficiency: Intel IT shares the results of testing of the new Intel Xeon 7500 processor on Intel silicon design workloads. Testing showed that the Intel Xeon 7500 increased throughput up to 2.68X compared to the Intel Xeon 7400, and [See the full post…]

IT Business Agility: Many large organizations have a centralized enterprise resource planning (ERP) environment based on proprietary mainframes or RISC-based systems. In contrast, Intel IT has successfully implemented a decentralized ERP environment that is based on industry-standard servers and supports [See the full post…]

IT Best Practices: 5 years ago, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of our overall data center strategy. We are currently accelerating virtualization adoption for general purpose applications, with a goal [See the full post…]

IT Innovation: Intel IT developed a new management and support structure for wireless LANs (WLANs). We consolidated first-level support and centralized the WLAN engineer workgroup as well as device management. We manage the WLAN as an integrated service that enables [See the full post…]

IT Client Technology: Intel IT’s security team continually analyzes our computing model to determine how it needs to evolve in response to an ever-changing threat landscape. Recent cyber-attacks on a number of high-profile targets provided added impetus to re-evaluate the [See the full post…]

Green IT: To support Intel’s first planned certified green building, Intel IT has designed a system that saves energy by recovering data center heat and using it to heat the rest of the building. For more on Green IT visit [See the full post…]

IT Best Practices: In this Intel IT Whitepaper – Server sizing and selection is a critical element of Intel IT’s enterprise resource planning (ERP) infrastructure strategy, which makes use of both two-socket and four-socket servers. Under-sizing servers may result in [See the full post…]

IT Best Practices: Over time, Intel IT has evolved our strategies to optimize our data center infrastructure to respond faster to business needs while enhancing the services and business value of IT. Our new data center strategies shift the emphasis [See the full post…]

IT Cloud Computing: An Intel cross-organizational group developed a common cloud computing taxonomy designed to meet Intel’s comprehensive requirements by classifying the entire breadth of existing cloud technologies. Based on this classification, diagramed in Figure 1 in this IT whitepaper, [See the full post…]

IT Competitive Advantage: To help Intel consume fewer energy-related resources and produce less waste, Intel IT is executing an IT sustainability strategy based on our Sustainability Baseline Model, a tool developed in-house that quantitatively measures and predicts the environmental impact [See the full post…]

IT Business Efficiency: To help ensure application compatibility during Intel’s enterprise-wide migration from Microsoft Windows XP to Microsoft Windows 7, Intel IT implemented a carefully controlled workflow in one common test environment. So far, out of more than 1,000 applications [See the full post…]

In this IT Cloud Computing video: Das Kamhout (LinkedIn Profile) – Technical Engineering Lead, Intel IT Enterprise Private Cloud IT Cloud Computing: Intel IT has defined a path for building and implementing a private cloud for the enterprise. This is [See the full post…]

IT Business Agility: This IT@Intel whitepaper shares how Intel IT has defined an architecture and implementation roadmap for a private enterprise cloud designed to increase agility and IT efficiency. This shared multi-tenant environment is built on a highly efficient, automated, [See the full post…]

IT Information Security: Intel IT recently completed a technology evaluation of Intel Anti-Theft Technology (Intel AT), available on laptop PCs with 2010 Intel Core vPro processors. Intel AT is a hardware-based technology that can help detect theft and disable a [See the full post…]

IT Best Practices: Intel IT has found that mobile business PCs have been crucial to enabling business continuity during a variety of disaster situations. We have standardized on a mobile business PC solution for Intel’s highly mobile workforce because they [See the full post…]

IT Business Agility: Selim Aissi and Jim Baca know enterprise mobility, not just because they research it for Intel IT — they live it, working closely with each other with a half a continent of space between them. Baca, a [See the full post…]

Green IT: To increase data center energy efficiency at one of our older data centers in India, Intel IT’s Data Center Services group collaborated on a technology study with the IT compute organization and Intel Facilities Management to develop a [See the full post…]