Enabling Multilingual Collaboration through Machine Translation

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IT Best Practices: To better serve Intel’s global customer base in their native languages and reduce
support costs, Intel IT conducted two proof-of-concepts and designed prototypes that integrate machine translation into existing collaboration environments to deliver real-time multilingual chat and community forums. We concluded that multilingual chat and forums could be used successfully by our customer support teams, and these tools had significant promise to deliver many benefits across the enterprise.


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Posted in: Intel, Intel IT, IT White Papers, IT@Intel