Using Design to Increase Customer’s Experience On The Web
April 28th, 2008 | Jennifer Jones
![]() |
Marketers are looking for a way to make the customer’s online experience better. Kerry Bodine, principal analyst of Forrester gets just how to do that. She explores how user-centered design processes, design-centric corporate cultures, and organizational structure contribute to the [See the full post…] |
![]() |
Categories: marketing, Marketing Voices, social media