IT Best Practices: Episode 75 – In order to keep up with the velocity of business, Intel IT has partnered with the company’s Sales and Marketing team to create a social collaboration platform. It’s a powerful set of tools designed [See the full post…]

IT Best Practices: Intel IT is deploying 2-in-1 combination laptop and tablet devices to help satisfy a growing demand for mobile and touch-enabled computing. Our analysis and feedback from employees show that 2-in-1 devices in the enterprise can increase job [See the full post…]

IT Best Practices: Intel IT has built a web-based IT support portal to improve efficiency and effectiveness of our IT support agents. This portal integrates more than 20 tools and data sources, enabling support agents to quickly resolve a reported [See the full post…]

IT Best Practices: Intel IT is adopting software-defined networking (SDN) to enable on-demandprovisioning of networks and network services. By virtualizing the network through a programmable interface, we can offer better support for internal customers—Intel application developers—who work in a fast-paced [See the full post…]

IT Best Practices: Episode 74 – Traditionally, advanced analytics – the scientific process of finding insight in data – have been the domain of a few highly-trained data scientists in the organization. Intel is looking to change that. The company [See the full post…]

IT Best Practices: Episode 73 – Intel IT has found that the combination of a Windows 8 operating system running on tablets based on Intel architecture yields some significant benefits. These devices are a great resource for employees, and offer [See the full post…]

IT Best Practices: Intel IT has implemented a new type of software architecture that enables us to develop large-scale, UI-optimized, cross-platform applications using a single code base with maximum code reuse between supported platforms. With the consumerization of IT and [See the full post…]

IT Best Practices: IT consumerization and the business need for broader network access present Intel IT with a continuously evolving challenge. The growing adoption of bring your own device (BYOD) poses additional challenges as consumer choices expand and employee expectations [See the full post…]

IT Best Practices: Episode 72 – Intel recognizes the value a big data platform can bring to Business Intelligence. Organizations like Intel are rich in data, but that value can’t be realized until there’s a way to collect, sort, and [See the full post…]

IT Best Practices: Episode 71 – The annual RSA security conference was held in San Francisco recently. It was a chance to get together with top officials from a couple of large enterprise security organizations and talk about security by [See the full post…]

IT Best Practices: Episode 70 – Over the last decade, Intel IT has been employing virtualization technology in the data center for the office, enterprise, and service environments. Servers have been virtualized, and server and storage provisioning have become automated [See the full post…]

IT Business Value: We use three key metrics to measure data center transformation success: meet growing customer demand (service-level agreements and quality of service) within constrained spending targets (cost-competitiveness) while optimally increasing the utilization of infrastructure assets (operational efficiency). Building [See the full post…]

IT Best Practices: As Intel’s bring-your-own-device (BYOD) program grows and Android devices become more popular, Intel IT wants to help employees using these devices while also keeping the enterprise secure. We are delivering a native email solution that enables employees [See the full post…]

IT Best Practices: Intel IT and Corporate Services, working as a team, have identified a range of factors to consider when choosing a data center site. When Intel experiences growth that requires investment in data center facilities, the project team [See the full post…]

IT Best Practices: Episode 69 – In previous podcasts we’ve examined Intel’s overhaul of its data center strategy, and how Intel IT looks to run its data center service like a factory. One key aspect of that strategy is the [See the full post…]

IT Best Practices: We are in an era of unprecedented change. An era where people’s desires have gained tremendous influence. An era focused more on experiences than devices. And it is changing the very nature and role of Intel IT. [See the full post…]

IT Best Practices: Teamwork starts with listening. Listening leads to understanding. Understanding fosters alignment and informed activity. What sounds so simple and so fundamental isn’t always the norm. Often overwhelmed with new service requests, systems administration, infrastructure optimization, and problem [See the full post…]

IT Best Practices: Creating new products. Accelerating time to market. Expanding and evolving a world-wide design organization. Supporting these efforts is hard enough. Driving them forward is even harder. Some 20 years ago, the product design team at Intel consisted [See the full post…]

IT Best Practices: Information security has traditionally revolved around keeping the “good guys” in and the “bad guys” out. Taking a page from the medieval playbook, security professionals have tirelessly built higher virtual walls, deeper digital moats, and more capable [See the full post…]

IT Best Practices: Imagine a security poverty line… below this line are individuals or organizations who do not have the skills, resources or funding to protect, detect and respond to cybersecurity threats. Many organizations and individuals fall below this line. [See the full post…]

IT Best Practices: Episode 68 – The evolution of the cloud has had a profound impact on business. Cloud capabilities have opened up new opportunities, and have created new possibilities in the area of Business Intelligence. But this rapid evolution [See the full post…]

IT Business Value: In this video, IT Labs explains our vision for what the future could look like by weaving together the data from multiple sources such as wearables, enterprise apps and other sources to make something wonderful. We see [See the full post…]

IT Best Practices: Over the past two years, Intel IT has validated and improved its mobile application development framework, Focusing first on native development, we identified best-known methods (BKMs) that we used to refine our framework and applied these methods [See the full post…]

IT Best Practices: Intel IT believes that the combination of powerful Intel architecture-based tablets and Microsoft Windows 8 provides significant productivity benefits to employees, as well as improved manageability and information security capabilities. This paper describes our process and best [See the full post…]

In 2013 Intel IT set a target to reduce all reported IT incidents requiring our attention by 40 percent by the end of the year. We devised a client incident prediction Proof of Concept (PoC) using Intel Distribution for Apache [See the full post…]