Customer Experience tagged posts:

Baker Tilly: Pairing art and science to innovate on Customer Experience

October 17th, 2016 |
Baker Tilly: Pairing art and science to innovate on Customer Experience

B2B organizations have recognized that customer experience makes a real difference when it comes to winning and keeping customers. Moving forward, B2B leaders must introduce art and science to customer experience: “art” to form creative design processes proven to generate [See the full post…]

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Baker Tilly: Why is customer experience so important?

September 16th, 2016 |
Baker Tilly: Why is customer experience so important?

More and more of the differentiation that companies seek is not based on their product or service; it’s based on the experience they’re providing to their customers. But it’s becoming particularly difficult for organizations who have had product differentiation in [See the full post…]

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Nebraska Furniture Mart: Retail Tablets Enhance the Customer Experience