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IT Best Practices: Imagine a computing environment where PCs fix themselves, even before employees know there’s a problem. Or where employees are proactively notified of issues, including self-service answers without having to know a lot of technical lingo or [See the full post…] |
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Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: information technology, Intel, Intel IT, issue resolution, IT Best Practices, IT Business Value, IT self-service, IT Whitepaper, IT@Intel, PC self-service, pdf, VAC, virtual assistance center, Vlad Vetshtein
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IT Best Practices: Intel IT has built a web-based IT support portal to improve efficiency and effectiveness of our IT support agents. This portal integrates more than 20 tools and data sources, enabling support agents to quickly resolve a [See the full post…] |
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Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: Edgar Farji, information technology, Intel, Intel IT, Intel vPro Technology, IT Best Practices, IT Business Value, IT help desk, IT support, IT Whitepaper, IT@Intel, Ori Shahar, SupportIT portal, Vlad Vetshtein
