IP telephony is not just another application running on the data network. Special attention should be paid to help ensure benefits of managed unified communications to both end users and IT staff. This podcast highlights some of the potential pitfalls [See the full post…]

VON 2006 March 16, 2006 San Jose, California PodTech’s Michael Johnson talks with Laurie Shook, Verizon Business – Director of Managed IP Telephony and Mike Yancey of Verizon Business – Wholesale Voice Product Management Division about service level agreements and [See the full post…]