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IT Best Practices: Intel IT recently developd a series of use cases that take advantage of Keyboard-Video-Mouse (KVM) Remote Control, a hardware-based feature of PCs with 2010 Intel Core vPro processors and Intel HD Graphics. Unlike software-based KVM solutions, 2010 Intel Core vPro processors can give our Service Desk technicians full control of users’ computers along with the ability to see what is on the monitor — even if the OS crashes, thus allowing our technicians the ability to perform many tasks remotely.

Tags: Client Technology, Employee Productivity, Intel IT, IT Best Practices, IT Business Agility, IT Business Efficiency, IT Business Value, IT Competitive Advantage, IT Continuity, IT efficiency, IT Innovation, IT@Intel, Keyboard, KVM, Monitor, Mouse, video
 
Posted in: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel