Building a Business Case for Voice Over IP (VoIP)
Join BearingPoint manager Takashi Yoskizaki to learn how to build a business case for VoIP. Industry trends show that over the years nearly every organization has done something around utilizing VoIP. Before any new technology can be implemented, a business case needs to be developed to be presented for business buy-in. Once the business is on board they are more willing to make any organizational changes that need to be adopted for VoIP to be successful. A business case assists with articulating the process and the benefits that can be reaped through utilizing this new technology.
There are many known benefits that come with utilizing VoIP. This technology promotes revenue generation, increases cost savings and attains soft assets. Since VoIP can be accessed remotely, organizations save money on both time spent and people. Through utilizing remote access, fewer people are needed to administer VoIP and support can be maintained overseas.
The most important element of deciding if VoIP is right for your organization is to determine the financial baseline of what can be allocated. A company must first determine if new equipment or a different environment is required to implement VoIP into their system. A business case is not a template. It requires agreement between key executives and needs to be tailored to each organizations requirements.