Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by providing you rapid development toolkit, well documented SDK, outlook integration including offline access, mobile support, scalability including multi-tenancy, globalization support including multi-language & multi-currency, and power of choice when it comes to choosing deployment options. Sanjay Jain, ISV Architect Evangelist with Microsoft , speaks with Dan Nicholas, Sr. Director Product Research & Planning and Gregor Newland, Manager of Business Development & Alliances of Cincom Systems, to discuss their experience of adopting Microsoft Dynamics CRM 4.0 Platform to assist their complex manufacturing customers.

Tags: Application Platform, Cincom, Dan Nicholas, Gregor Newland, Microsoft Dynamics CRM 4.0, S+S, Sales and Product Configurator., Sanjay Jain, USISV
 
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