Beyond the help desk, there are a number of technologies that have been around for years, but today there are more and more intuitive tools that allow for better automation. Now the IT organization can turn the dial, depending on what the business is doing, and better integrate and align the IT process with the business.

Join us to hear Frederic Veron, managing director and BearingPoint technologist to explore what’s going on in IT organizations and the market place, offshoring vs. outsourcing, and how cost pressures are drivers for organizations to leverage pockets of knowledge around the world.

Tags: BearingPoint, Frederic Veron, offshoring, outsourcing
 
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