IT Service Catalog

March 19th, 2007 |
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IT solutions of all colors are required by enterprises and service providers to effectively and efficiently manage their IT organization. These solutions address management requirements at the IT infrastructure, services and business layers and leverage several best practices, such as ITIL, eTOM, or CobiT.

A Service Catalog gives the organization a profile of the service provider and the users an overview of available services and documents all IT services offered by your organization. It can include service descriptions, features, prices, service levels and options. Customers can benefit greatly as an IT Service Catalog provides features like a central location to browse, request and change IT services and improved understanding for functional capabilities and operating characteristics.

Listen to Thierry Turc, a managing director at BearingPoint, to understand how BearingPoint differentiates itself in this space.


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