Effective AI Governance for Organizations

AI governance ensures that AI implementations are effective, safe, and responsible. i-GENTIC AI CEO Zahra Timsah says agentic AI makes it easier to enforce guardrails for safe and responsible AI.
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Podcast transcript:
Zahra Timsah: We have crossed a threshold where AI is no longer experimental at this point, right? It’s kind of like an infrastructure. AI models are embedded in credit scoring, healthcare diagnostics, legal reviews. Even if you look at national defense, you have AI. They’re no longer tools. They’re decision makers in digital form. This is how you can think about that. When you reach that scale, governance is not optional anymore. It’s kind of existential, so to speak.
Jason Lopez: Zahra Timsah, co-founder and CEO of iGentic AI, asserts that the deployment of AI in an organization requires a real-time governance layer to help see what an AI system is doing. This is the Tech Barometer podcast. I’m Jason Lopez. What you’re about to hear from her is a part of our Thought Leader series on AI. And while there’s the debate about AI in the news headlines, at the forecast, we’re going deeper, talking to technologists who are filling us in on what they’re seeing in the industry and what they’re working on in artificial intelligence.
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Zahra Timsah: Ungoverned AI, and this is from experience, can create harm, like real harm. You’re talking about biased hiring systems, misinformation loops, intellectual property violations, and even opaque decision paths for decision makers. They are operating in a world where every single AI decision, whether you’re talking about a model output, a data merge, automated recommendation, whatever, is getting two things, opportunity and liability.
Jason Lopez: She says organizations have to ensure their AI systems are transparent, accountable, and ethical. And that’s why emerging regulations are rapidly shifting the conversation from optional best practices to enforceable requirements for explainability, fairness, and traceability.
Zahra Timsah: If you look at regulations that are accelerating, like look at the EU AI Act, look at the US AI executive order, look at the GCC frameworks, AI governance has really evolved. It’s no longer just a compliance checkbox. It’s kind of a trust infrastructure. We’re seeing companies kind of form AI governance councils, I think is a very good idea. And they’re including in it CEOs, CIOs, general councils, and tech leadership.
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Jason Lopez: Timsah says without coordination, organizations risk managing AI through fragmented tools and disconnected processes, which will struggle to keep pace with change. Bringing stakeholders together is a great step.
Zahra Timsah: You’re talking about folks that specialize in GRC, governance, risk, and compliance. You’re talking about legal departments, even technical experts as well. Because not only do you have people, you also have platforms. You know what they say. It’s people, process, and platform. All of these are like siloed tools to manage the GRC.
Jason Lopez: This is where, she says, agentic AI can deliver. And just to highlight that agentic AI isn’t so much about AI agents. Agentic AI is the operating model that sets direction, plans the work, and brings team members together to achieve a larger goal.
Zahra Timsah: With agentic AI, you have systems that are learning from human decisions and improving their governance reflexes. With an agent, they can run 24-7. They can handle a humongous amount of data points that a human cannot even imagine. You’re getting consistent and fast results.
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Jason Lopez: In this model, AI becomes an active oversight layer rather than just a passive reporting tool. Instead of waiting for periodic reviews, leaders can monitor performance, detect risks, and respond to governance issues.
Zahra Timsah: Let’s imagine a boardroom. You have executives, and they can see their entire AI landscape in front of them as a living system. This is what agentic AI can provide. Models that flag when, let’s say, some sort of an AI system is drifting out of ethical or regulatory bounds. Privacy agents can mask PII, cyber agents detecting anomalies, and the list goes on and on and on. It’s governance that’s talking back to you. Leaders can ask it questions, and then they can give you back answers quickly, not generate reports like humans would do with the answers hidden in them.
Jason Lopez: It moves governance efforts from static oversight to real-time awareness. But every organization interprets risk differently.
Zahra Timsah: There is no such thing as one-size fits all. Every company has its own risk appetite, understanding, and interpretation of these regulations. Then you have a team that’s going to review the regulations and try to understand what they mean for your company.
Jason Lopez: Timsah says internal expertise remains essential. Even with advanced automation, meaningful oversight still depends on people.
Zahra Timsah: You always have to have a human in the loop. Always. Just like you’re driving a Tesla, and it can just drive itself. But you can also receive guidance so that you are the decision maker. You, as a human, is a decision maker. Agentic AI is powerful, and it can get rid of mundane tasks. But you will still generate errors, and there is nothing that can replace human experience.
Jason Lopez: And here’s a part of the story that underlines what she says. Zahra Timsah did not arrive at agentic AI from a computer science trajectory. She came up through healthcare, studying cancer biology and drug discovery. She did postdoc work at places like the MD Anderson Cancer Center, and she discovered that personalized medicine was becoming too complex for manual analysis. Early on, she got involved in healthcare AI technologies, and one of her goals was to design and test patient-specific therapies using neural networks.
Zahra Timsah: What we’re doing is creating a digital nervous system that’s uniting ethics, risk, and intelligence into one living operating system.
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Jason Lopez: It’s about embedding governance directly into how AI systems operate, so oversight happens continuously rather than after problems arise.
Zahra Timsah: Agentic is really the world’s first agentic AI operating system for governance, and it didn’t take us a day or two, a month or two to build Agentic. It took us 17 years of experience to fine-tune these agents to act on our experience as founders to achieve the results. It’s a platform where you have autonomous agents, but these are in reality digital chief compliance officers that can monitor in real time, which a person cannot do, enforce, and even learn, you know, like you’re learning compliance, whether that relates to AI, data, privacy, and cybersecurity. So it’s running 24-7, and it’s instant. It’s proactive. It’s not reactive. So these agents think of them as intelligent layers of oversight. That’s what we’re doing. So everyone who’s touching or benefiting from AI carries responsibility. Governance cannot be delegated to a single compliance officer, or you can’t bury it inside IT.
Jason Lopez: Zahra Timsah is the co-founder and CEO of iGentic AI, a governance platform that uses AI agents to manage and enforce governance, risk, and compliance. Our story with her is part of The Forecast’s reporting on thought leaders in the AI industry. You might check out some of our stories from other thought leaders, such as our profile of Greg Diamos. Go to theforecastbynutanix.com. That’s all one word, theforecastbynutanix.com. This is the Tech Barometer Podcast. I’m Jason Lopez. Thanks for listening.
 
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