With agentic AI, Intel IT is pursuing self-optimizing, human-aligned facility intelligence. To keep up with the pace of business, Intel’s Industrial Automation team, working with the Facility Operations team, is helping Intel facilities transition from mere automation to complete autonomy. Agentic AI combines machine learning, digital twins, and Human-in-the-Loop (HITL) oversight to orchestrate intelligence across [See the full post…]

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Intel IT is expanding and evolving our “Citizen AI” framework—named iGPT, which enables Intel employees to use Generative AI (GenAI) to streamline processes and enhance efficiency. This democratized AI platform empowers users to build chatbots and AI agents using intuitive, no-code tools. This enables them to create solutions tailored to their specific needs and quickly [See the full post…]

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Intel IT now runs part of our database as a service (DBaaS) in an open-source containerized environment, in response to vendors’ move to per-core licensing. The new bare-metal infrastructure is driving cost efficiencies and future-proofing IT investments. We have also added important new capabilities that improve resource utilization and enhance the user experience. The new [See the full post…]

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Help decrease commercial database licensing costs using Intel® Xeon® processors with high performance per core. By upgrading to servers with a higher performance per core, Intel IT consolidated commercial database cores by 82%—significantly reducing licensing costs—with a six?month return on investment. Intel’s business is driven by data and informed by data-driven decisions. Therefore, commercial databases [See the full post…]

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Intel IT operates 50+ data center modules across 15 sites, which house over 464,000 servers. To support Intel’s critical business functions, while operating our data centers as efficiently as possible, we constantly evolve our data center strategy. We run Intel data center services like a factory, accomplishing change in a disciplined manner and applying breakthrough [See the full post…]

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Intel IT is leading efforts to enhance outsourced semiconductor assembly and test (OSAT) operations. We have developed a confidential manufacturing infrastructure solution that protects sensitive data and intellectual property (IP) and is scalable to adapt to evolving demands and growth. Our efforts help ensure robust security and enable efficient management of increasingly complex manufacturing workloads. [See the full post…]

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Managing Intel’s thousands of applications and millions of IT resources (such as identities, Domain Name System (DNS) records, accounts, certificates, VMs, databases, and more) requires capabilities beyond those found in commercially available application portfolio management (APM) solutions. We have developed a custom APM framework that strictly gates the provisioning of new resources used by applications. [See the full post…]

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Intel IT’s agentic GenAI platform called One AI uses open-source tools to consolidate siloed chatbots into a single, unified agentic AI platform. Although it has a single user interface, each specialized agent addresses a unique business use case and chooses the most effective large language model (LLM) for its task. Intel’s Sales and Marketing group [See the full post…]

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As part of our regular PC refresh cycle, we are deploying AI PCs, which are powered by an eXtensible processing unit (XPU) architecture that integrates multiple types of processing units (such as CPUs, GPUs, and NPUs). We chose to begin deploying AI PCs now to prepare for software applications’ ability to run various features on [See the full post…]

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Intel IT is modernizing our enterprise architecture (EA) to accelerate Intel’s business transformation. Our goal is to simplify processes, more tightly manage IT assets, and drive EA innovation through AI. Initiatives include establishing federated governance, formalizing evaluation of emerging technologies, increasing EA resiliency, infusing various forms of AI into our EA workflows, and using capability-based [See the full post…]

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