Vlad Vetshtein tagged posts:

Virtual Assistance Center Advances IT self-service

Virtual Assistance Center Advances IT self-service

IT Best Practices: Imagine a computing environment where PCs fix themselves, even before employees know there’s a problem. Or where employees are proactively notified of issues, including self-service answers without having to know a lot of technical lingo or infrastructure ...
[see the full post]

Share
Download PDFRead/Download PDF  

Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: , , , , , , , , , , , , ,

Using Intel vPro Technology with a Centralized IT Support Portal

Using Intel vPro Technology with a Centralized IT Support Portal

IT Best Practices: Intel IT has built a web-based IT support portal to improve efficiency and effectiveness of our IT support agents. This portal integrates more than 20 tools and data sources, enabling support agents to quickly resolve a reported ...
[see the full post]

Share
Download PDFRead/Download PDF  

Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: , , , , , , , , , , , , ,