Vlad Vetshtein tagged posts:

Virtual Assistance Center Advances IT self-service

Virtual Assistance Center Advances IT self-service

IT Best Practices: Imagine a computing environment where PCs fix themselves, even before employees know there’s a problem. Or where employees are proactively notified of issues, including self-service answers without having to know a lot of technical lingo or [See the full post…]

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Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: , , , , , , , , , , , , ,

Using Intel vPro Technology with a Centralized IT Support Portal

Using Intel vPro Technology with a Centralized IT Support Portal

IT Best Practices: Intel IT has built a web-based IT support portal to improve efficiency and effectiveness of our IT support agents. This portal integrates more than 20 tools and data sources, enabling support agents to quickly resolve a [See the full post…]

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Categories: Information Technology, Intel, Intel IT, IT White Papers, IT@Intel Tags: , , , , , , , , , , , , ,