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Start-up Satisfaction aims for “people-powered” customer service

Start-up Satisfaction aims for “people-powered” customer service

Who hasn’t wished that customer service could be better online? A San Francisco start-up called Satisfaction will launch in the next month or so with the aim of improving online customer service by tapping the collective knowledge of users. The ...
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Categories: Connected Social Media, Enterprise 2.0, Inside Silicon Valley Tags: , , , , , ,