Customer Experience tagged posts:

Leveraging Conversational AI to improve Customer Experience – Conversations in the Cloud – Episode 263

November 18th, 2021 |
Leveraging Conversational AI to improve Customer Experience – Conversations in the Cloud – Episode 263

In this Intel Conversations in the Cloud audio podcast: Nitin Somalaraju from Tech Mahindra joins host Jake Smith to talk about the company’s Speech Analytics platform named Sayint, which uses cutting-edge artificial intelligence (AI), machine learning (ML), and natural [See the full post…]

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Categories: Artificial Intelligence, Audio Podcast, Cloud Computing, Intel, Intel Conversations in the Cloud Tags: , , , , , , , , , , , , , , , , ,

Baker Tilly: Pairing art and science to innovate on Customer Experience

October 17th, 2016 |
Baker Tilly: Pairing art and science to innovate on Customer Experience

B2B organizations have recognized that customer experience makes a real difference when it comes to winning and keeping customers. Moving forward, B2B leaders must introduce art and science to customer experience: “art” to form creative design processes proven to generate [See the full post…]

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Categories: Baker Tilly, IT White Papers, Oracle OpenWorld Tags: , , , ,

Baker Tilly: Why is customer experience so important?

September 16th, 2016 |
Baker Tilly: Why is customer experience so important?

More and more of the differentiation that companies seek is not based on their product or service; it’s based on the experience they’re providing to their customers. But it’s becoming particularly difficult for organizations who have had product differentiation in [See the full post…]

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Categories: Baker Tilly, Featured, HD Video, Oracle OpenWorld, Video Podcast Tags: , , , , , ,

Nebraska Furniture Mart: Retail Tablets Enhance the Customer Experience