Managing a Global Wireless LAN

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IT Innovation: Intel IT developed a new management and support structure for wireless LANs (WLANs). We consolidated first-level support and centralized the WLAN engineer workgroup as well as device management. We manage the WLAN as an integrated service that enables centralized control of the WLAN, using global tools for centralized monitoring, reporting, and configuration. This approach provides all stakeholders with a common view of the components of the WLAN service and the network. Most enterprise WLAN equipment can be set up to detect rogue APs, but several issues make removing these information security threats time-consuming.

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