A coming major advance in computer technology is a form of context awareness known as Socially Enabled Services or SENS, which refers to mobile devices that can anticipate user needs, such as advising the best routes to take on the ...
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Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform across ...
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As a concept, “unified communications” has been around for awhile. It can mean anything from bringing all business communications into a single, seamless user experience to bringing global collaboration and conferencing technologies onto the same basic platform as traditional voice ...
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Learn how Verizon Business’ application content management service is helping customers, such as the Welsh Assembly Government, quickly, securely and easily update online content through a simple and intuitive Web interface. In this podcast, Arjan Van Proosdij, senior product ...
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Collaborative technologies ranging from conferencing, voice-over-Internet protocol and mobility offer large-business and government customers around the globe the opportunity to reduce costs, enhance employee productivity, streamline business processes and decision making and strengthen eco-friendly initiatives. Featuring comments from Verizon’s ...
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Unified communications options all compete to lower costs, increase productivity and improve customer service. When it comes to customers – improving response times and quality – businesses all have to earn customer loyalty. In this podcast, Siemens’ Martin Northend ...
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As high definition video conferencing takes hold in the enterprise, it improves communication in clear ways, as well as in some subtle ones. The impact on the boardroom is one thing: groups and executives now come together for effective virtual ...
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Facing the daunting challenge of keeping 31,000 students and 12,000 faculty and staff informed during events that potentially threaten campus safety, the University of Pittsburgh turned to Verizon Business to deploy an automated notification service. Jinx Walton, director of computing ...
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MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this German language podcast, Marcus Birkl, vice president with Siemens Enterprise Communications, discusses the impacts ...
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MobileUC means bringing unified communications applications to mobile workers with the same quality and reliability as we have at the desks in our offices. In this podcast, Luc Roy, vice president with Siemens Enterprise Communications, discusses the impacts and challenges ...
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