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1. IT Best Practices: Intelligent WAN Capacity Management at Intel IT Best Practices: Intel’s large and complex wide area network (WAN) interconnects 200 sites around the globe. We experience an approximate annual WAN capacity growth of 10% per year. To best support this growth, Intel IT has developed a highly...
2. IT Best Practices: Improving Client Stability with Proactive Problem Management IT Best Practices: Intel IT implemented a proactive problem management process based on analysis of objective, largely system-generated data from client PCs across our worldwide environment. Using this approach, we have increased client stability by reducing the number of blue...
3. IT Best Practices: PCs as Strategic Assets IT Best Practices: By actively managing Intel’s PC fleet as a strategic asset, Intel IT has consistently decreased total cost of ownership (TCO) for PCs, achieving a 67 percent reduction since 1995. Because PC acquisition costs typically account for only...
4. IT Best Practices: Managing Training Rooms with Intel vPro Technology IT Best Practices: Intel IT conducted a pilot to explore the potential of PCs with Intel vPro processor technology, with ISV management software, to address management and performance challenges across Intel’s geographically dispersed training rooms. We remotely performed rebuilds, installs,...
5. IT Best Practices: Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management IT Best Practices: Intel IT is transitioning to an enterprise private cloud that will support our office and enterprise computing applications. This cloud is based on virtualized infrastructure accessing shared pools of storage through storage area networks (SANs). ...
6. Intel IT Best Practices: Information Security should Protect and Enable Intel IT Best Practices: At Intel IT we realized we needed to rethink how we approach enterprise security. We cannot continue to spend all our resources trying to block every threat. Our new approach takes into consideration that the role...
7. IT Best Practices: Evolving Centralized IT Client Management IT Best Practices: Intel IT continues to proactively improve automation, consistency, and cost efficiency. Refining centralized IT services, Intel IT continues to look at ways to control software proliferation, manage hardware, enhance mobility, and reduce costs. ...
8. Get Direct Insight into Intel IT’s Best Practices IT Best Practices: The IT@Intel program connects IT professionals around the world with their IT peers inside our organization – sharing lessons learned, methods and strategies. Our goal is simple: Share the Intel IT best practices that create business value...
9. IT Best Practices: Validating the Reliability of Intel Solid-State Drives IT Best Practices: In a year long study of more than 45,000 SSDs deployed in our mobile business PC fleet, we validated that Intel Solid-State Drives provide an 87 percent reduction in the annualized failure rate compared to hard disk...
10. IT Best Practices: Improve service and lower TCO – Proactive PC Support Improves Service and Lowers TCO IT Best Practices: As part of our online support strategy, Intel IT developed a self-service PC Health Check utility to deliver better customer support, improve response time, and increase employee satisfaction—while reducing operating costs. PC Health Check empowers employees to...