IBM ShortCut #2: Is instant messaging confidential?

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Who’s looking in when you send an instant message? ShortCuts web etiquette expert Penny Scharfman explains when, where and how IM can be seen and searched by others – and offers some tips on smart IM usage. This week’s links: Collaboration Loop, a blog about collaboration technologies in the enterprise, and Adam Gartenberg’s blog, covering Lotus Sametime and real-time collaboration.

More info:

www.ibm.com/ShortCuts

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