Baker Tilly: Why is customer experience so important?

September 16th, 2016 |
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More and more of the differentiation that companies seek is not based on their product or service; it’s based on the experience they’re providing to their customers. But it’s becoming particularly difficult for organizations who have had product differentiation in their history to differentiate through customer experience. Watch and learn about three trends that are raising the importance of the customer experience in order to differentiate and grow.

See more posts from Baker Tilly and other vendors from Oracle OpenWorld 2016 in San Francisco.

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